Academy

Show whether a corrective action actually worked

Coming soon

S01E17 · Quality and field operations

All episodes
S01E17Video coming soon 8–12 min

The situation

What's happening
Repeated field signals justify an investigation and a decision about corrective action.

What you'll leave with

Your output
A CAPA assessment with predeclared effectiveness criteria and observed results or an open monitoring period.
Principle
Corrective action and effectiveness
Why it matters
Distinguish immediate correction, investigation, corrective action and evidence of effectiveness.

Check your understanding

Transfer question
Choose an effectiveness criterion that could falsify the proposed conclusion.

About this episode

Who it's for
Engineering and product leaders; basic development knowledge, Ketryx knowledge taught as needed
Length
8–12 min